Emotional Intelligence

Emotional Intelligence Video by Daniel Goleman

“The greatest barrier to self-understanding is our fear of knowing the truth within ourselves, but when we do understand ourselves, we greatly enhance what we are capable of.” ― Carla H. Krueger

Daniel Goleman Explains The Basics Of Emotional Intelligence

Daniel Goleman is widely considered to be the father of Emotional Intelligence after writing his book in 1995.  He explains the basics of this important skill for every Change Maker in this video.

The human mind is capable of huge feats and accomplishments, and as a species we’ve worked together to build tall monuments, vast empires, and fake guns that shoot marshmallows at our foes! But the true power of the human mind does not lie in what it can build and accomplish, nor does it lie in the money that it can earn for us through intellectual activities and lucrative marshmallow gun tournaments.

The true power of the human mind lies in understanding the emotions of ourselves and other people, and using that knowledge to become more sensitive to our own motivations and feelings. When we tap into our own emotional intelligence, we unlock our inner power as people.

What is emotional intelligence?

Emotional intelligence is a person’s ability to understand and manage their emotions in ways that promote communication and empathy with other people. An emotionally intelligent person is capable of diffusing tension and conflict in ways that don’t, for instance, involve pelting someone in the head with a projectile marshmallow.

Emotional intelligence is comprised of four categories:

  • Self-awareness: this means being aware of your emotions and staying in touch with your moral compass. For example: I’m angry, but I know I shouldn’t pelt that guy with a marshmallow.
  • Self-management: this is being able to listen to your moral compass and manage negative emotions, keeping self-control when you’re having a strong emotion. Example: I’m angry but I won’t pelt that guy with a marshmallow.
  • Empathy: this is a kind of social awareness where a person understands how someone else might be feeling and tries to be kind and understanding to that person. Example: I wouldn’t like to be hit in the head with a marshmallow, so I bet he would also prefer not to be hit with one.
  • Relationship management: this is where you put all the above three together into successful and healthy relationships with others, evaluating your own feelings, listening to theirs, and making healthy and informed decisions because you’re emotionally intelligent enough.

Children taught emotional intelligence in schools show higher success rates with their peers and have lower instances of problematic behaviour and academic struggles. Personal relationships define everything about humans, and promoting pro-social behaviours promotes all kinds of good across the spectrum of humanity!

Promoting good social intelligence looks different across cultures, genders, and a myriad of other factors, of course. For example, in Japan, people prefer to be very delicate when they’re discussing something sensitive, but an American might take a more blunt approach (marshmallow guns).

Learning Emotional Intelligence Is One Of The Most Important Skills For Any Change Maker

Learning emotional intelligence is one of the most important skills for any change maker who’s hoping to change the world. Being sensitive to the needs of your partners, community members, and team members, while understanding and managing your own emotions, is key towards creating a harmonious and effective environment. Successful change requires successful interpersonal reactions, and emotional intelligence is key!

How You Can Develop Change Makers With Great Emotional Intelligence

If you’d like to have a quick chat to explore how you can develop Change Makers with great Emotional Intelligence within your organisation, click here to Talk To The Change Makers.  This is a free 30 minute consultation with The Change Man to plan an approach.


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