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love change

Leading change : How to LOVE CHANGE

Love change when leading change is not easy.

Leading change is complex and challenging, so we’re going to show you how to Love Change and transform your results!  Everyone who ever writes about change (especially me) normally thinks about change in terms of Kubler-Ross curves, whether in the back of their mind or front and centre of their thinking. In my view using Elisabeth Kubler-Ross’s work from the 60s on the emotional impacts of grief during bereavement as a basis for simply outlining the personal reactions to change is still as relevant as ever.

In summary, Kubler-Ross’s research has been extended, adapted and applied across various other subject areas including the emotional impacts of change. For the purposes of this article, an appreciation of the basic model is sufficient – the emotions expressed during a change programme are likely to be: Read more

culture change

Is it really time for culture change?

The established ‘way of doing things’ is just not delivering the high performance, competitive edge, or that market-leading position that you need…. “We need culture change around here or we’re history”.

But, just before anything gets changed, before the HR and Communications teams are wound up, before Advisors are appointed etc., ask yourself these two questions:

  1. What exactly is the existing culture?
  2. Will it, consistently acted out, deliver what our customers really value most?

In truth, there are a couple of supplementary questions to both these two. For example, “How do you really know what the culture is, what’s your evidence for this?” And to the second question, “When was the last time you discussed with a customer, how your culture delivers something they really value? What did they say?”

When the answers are understood better, and you have at least some evidence of this, consider whether culture change is the only solution. Would a restatement or reinforcement of the existing culture, more deeply understood and acted out across the business, be another solution? Read more

Trojan Horse

Leadership – a Trojan horse in transforming a business?

We all know the story about the Trojan horse? Basically the Greeks had been laying siege to Troy for 10 years. The Greeks needed to bring the siege to an end, built a large wooden horse and hid troops inside it, and left it outside Troy when they pretended to sail away. The Trojans then pulled the horse inside Troy as a trophy. Overnight the Greek troops climbed out of the Trojan Horse and opened the gates, allowing the rest of the Greek forces (who had returned under cover of darkness) to enter Troy and end the stalemate.

Local and central government from Hampshire County Council to the Highland Council, and most private and third-sector organisations in between and globally are going through significant transformations Read more

Challenges and solutions.

Wise words – the change challenges in the post-Brexit VUCA world?

Challenges and Solutions

Challenges come at us from every direction, all the time.  Faced with a challenge this week at school, my daughter said the above to my wife who duly noted it down. We thought it was a really mature and smart way of looking at things. I found the piece of paper last night.

Not wishing to sound political, I woke this morning to the shock of a Leave vote. Selfish concerns aside, driving into the office I reflected on the implications for the projects world (in the broadest sense) of this momentous change. Here are some immediate thoughts on the challenges ahead, for what they are worth.  Building on my daughters wise words – there are always solutions. Would love to hear what you think the implications will be whether you are in the project / programme / portfolio / transformation / change world or not. Here goes: Read more

What the Change Makers say

Change Makers don’t say….

At The Change Maker Group we call all of our team Change Makers. So, whatever their specialism everyone is referred to as a Change Maker – whether people are experts on innovation, leadership, team development, delivering change, coaching, programme management or whatever, they are all Change Makers. Fundamentally we all focus on delivering personal, team or organisational change, helping people and teams be the best they can be.

Being a Change Maker in our business and home lives requires a focused set of behaviours. You wouldn’t expect a Change Maker to say “You’re on your own mate” – Read more